Privacy Policy

ARTICLE 1: PREAMBLE

The purpose of this Privacy Policy is to inform you about how Kinéis uses and manages your personal data collected and/or processed via the websites and online services of Kinéis, including kineis.com.

Respecting your privacy and your personal data is a priority for Kinéis. The company undertakes to process your data in strict compliance with the French Data Protection Act of January 6, 1978 (hereinafter "Loi Informatique et Libertés") as amended and the General Data Protection Regulation (EU) 2016/679 (hereinafter "GDPR").

In any event, Kinéis undertakes to respect the following two (2) essential principles:

You remain in control of your personal data.
Your data is processed in a transparent, confidential, and secure manner.

ARTICLE 2: DATA COLLECTION AND PROCESSING

When you visit kineis.com, Kinéis may collect and process all or part of the following data:

Identity: First name, surname, job title, company name.
Contact details: Email address, telephone number.
Technical data: IP address, browsing data (pages visited, duration, device used), session identifiers.
Commercial data: Interaction history (emails opened, clicks, forms submitted).

The compulsory or optional nature of each data point is clearly indicated at the time of collection (e.g., a checkbox for newsletters).

In addition, data relating to your browsing on our website may be used to:

Target your needs and interests.
Personalize our communications.

You will always be informed of the purposes for which your data is collected via online data collection forms or our Cookie Management Charter.

ARTICLE 3: PURPOSES OF DATA COLLECTION

Kinéis collects and processes your personal data for the following purposes:

Managing commercial relations.
Managing communication activities.
Ensuring the smooth operation of the website and its functionalities.

As part of these purposes, you may receive the following communications:

Kinéis newsletters.
Surveys.
Telephone contacts.

ARTICLE 4: LEGAL BASIS AND DATA RETENTION PERIOD

The processing of your personal data is justified by a legal basis depending on the use made of the data. Below are the legal bases and retention periods applied to our main processing operations.

Purpose of processing	Legal basis	Retention period	Useful comments
Sending of messages by email or sms (electronic commercial prospecting) by Kinéis	Consent	3 years	You may object to these communications at any time via the "Unsubscribe" link in each email.
Telephone canvassing (commercial telephone canvassing) by Kinéis	Legitimate interest*	3 years	You may object to telephone canvassing at any time by contacting dpo@naju3124.odns.fr.
Tracking pixels and technologies	Consent	3 years	Measuring engagement and personalizing communications.
Analysis of interactions with emails	Consent	3 years	Analyzing opens, clicks, and reactions to communications.
Customer data analysis (statistics)	Consent	3 years	Studying activity and trends, without combining with identifiable personal data.
Managing commercial relations	Contract/Legitimate interest	Duration of contract + 3 years	Example: Order tracking, customer support.
Necessary for performance	Necessary for performance	Duration of session	Required for the proper functioning of the website.

*For telephone canvassing, Kinéis relies on its legitimate interest to contact you, provided this does not infringe your privacy. You may object at any time by contacting our DPO.

ARTICLE 5: DATA PROCESSING AND SECURITY

Kinéis implements all technical and organizational measures to ensure the security and confidentiality of your personal data. These measures include:

Encryption of data in transit (HTTPS, SSL/TLS).
Restricted access to data (strong authentication, audit logs).
Regular backups and protection against cyberattacks.
In this regard, Kinéis takes all necessary precautions to:
- Prevent any alteration, loss, or unauthorized access to your data.
- Limit data collection to what is strictly necessary (data minimization principle).

The processing of Personal Data includes, in particular, the use, storage, recording, transfer, adaptation, analysis, modification, declaration, sharing, and destruction of Personal Data as necessary under the circumstances or as required by law.

ARTICLE 6: LINKS TO WEBSITES NOT CONTROLLED BY KINEIS
This Policy applies only to the practices, technologies, and services of Kinéis. Our online media may include links to websites and online services operated by other companies not under the control or direction of Kinéis. If you provide or submit personal information to these websites or services, their privacy policies apply to your personal data. We encourage you to carefully read the privacy policies of any websites you visit.

ARTICLE 7: TRANSFER OF PERSONAL DATA

Kinéis includes entities located outside the European Union. Accordingly, Kinéis reserves the right, depending on the nature of the service provided, to share and/or transfer your personal data to Kinéis subsidiaries.

Kinéis may also share your personal data with third-party service providers to carry out certain processing activities on its behalf. These providers are required to process and protect your personal data to the same standard as required by the GDPR (Regulation (EU) 2016/679).

Kinéis will communicate your personal data only if required or authorized by law, such as:

Preventing or combating fraud.
Settling a dispute.
Other legitimate necessities where circumstances outweigh your private interests, including the safety of our company or staff.

Transfers may occur via the Internet or other methods deemed appropriate by Kinéis in accordance with applicable legislation.

ARTICLE 8: CONNECTION DATA AND COOKIES

Kinéis uses connection data (date, time, IP address, device protocol, pages consulted) and cookies (small text files saved on your device) on its website to:

Ensure the proper functioning of the website.
Measure audience and analyze user behavior.
Personalize content based on your navigation and interests.

You can manage your cookies by visiting our Cookie Management Charter.

ARTICLE 9: TRACKING PIXELS AND TECHNOLOGIES

Kinéis uses tracking pixels (invisible tags) and similar technologies (third-party cookies, tracking scripts) solely for the following purposes:

Measuring the effectiveness of its campaigns (open rates, clicks, conversions).
Personalizing communications based on your interests (e.g., product recommendations).
Improving user experience on the website (e.g., dynamic content).

Legal Basis

For contacts created before April 14, 2026: Kinéis relies on its legitimate interest (Article 6.1(f) GDPR) to use these technologies, subject to your right to object (see below).
For contacts created on or after April 14, 2026: Explicit consent is required (Article 6.1(a) GDPR). You must accept this functionality:
- Via a dedicated form (e.g., checkbox during registration).
- Or by modifying your preferences in your customer account (link available in each email).

Pixel content form

ARTICLE 10: YOUR RIGHTS

In accordance with the GDPR and the French Data Protection Act, you have the following rights regarding your personal data:

Right of access (Article 15 GDPR): Obtain a copy of the data processed by Kinéis.
Right to rectification (Article 16 GDPR): Correct inaccurate data.
Right to erasure ("Right to be forgotten", Article 17 GDPR): Request the deletion of your data (subject to conditions).
Right to restriction of processing (Article 18 GDPR): Temporarily block the use of your data.
Right to object (Article 21 GDPR): Object to the processing of your data for:
- Commercial prospecting (emails, telephone).
- Statistical analyses (pixels, cookies).
Right to data portability (Article 20 GDPR): Retrieve your data in a structured format (e.g., CSV export).
Right to withdraw consent: For processing based on consent (e.g., tracking pixels).

How to Exercise Your Rights?

Send a request to our DPO: communication@kineis.com, including:

Your identity (attach a copy of ID if necessary).
The right you wish to exercise.
The data concerned (if applicable).

Response time: 30 days maximum (extendable by one month for complex requests).

ARTICLE 11: CONTACTS

If you have any questions about this Privacy Policy or the practices of Kinéis, or if you wish to exercise any of your legal rights, please contact us:

Email: communication@kineis.com
Postal address: Kinéis Data Protection Officer Parc Technologique du Canal, 11 Rue Hermès, 31520 Ramonville-Saint-Agne France

Filing a Complaint

If you believe your rights have not been respected, you may:

File a complaint with the CNIL (French Data Protection Authority).
Take legal action before the competent courts.

ARTICLE 12: MODIFICATIONS TO THE PRIVACY POLICY

Kinéis reserves the right to modify this Policy to ensure compliance with applicable laws or technological changes.

Notification of Changes

Major changes will be displayed at the top of this page with an update date.
An email will be sent to contacts who have accepted communications (unless they object).
The current version is always available at kineis.com/privacy-policy.

Privacy Policy

Filing a Complaint

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